Is Xfinity Customer Service 24 Hours Phone Number Available?

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In today’s fast-paced digital age, having access to reliable customer service is crucial, especially when it comes to your internet and cable provider. Xfinity, a prominent telecommunications company, offers a wide range of services to its customers, including internet, cable TV, and phone. Many customers often wonder if Xfinity’s customer service is available 24 hours a day, and how they can reach them. In this blog, we’ll address this question and provide you with valuable information about Xfinity’s customer service options.

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Is Xfinity Customer Service 24 Hours Phone Number?

The short answer is yes, Xfinity does offer 24/7 customer service through their phone number. This means that whether you encounter an issue with your internet connection at 2 AM or have questions about your cable TV package late in the evening, you can reach out to Xfinity for assistance at any time.

Xfinity Customer Service Phone Number

To get in touch with Xfinity’s customer service, simply dial 1-800-XFINITY (1-800-934-6489). This toll-free number is available 24/7, ensuring that you can reach a customer service representative whenever you need assistance.

Now, let’s dive deeper into the various ways you can contact Xfinity’s customer service, including online options, to provide you with a comprehensive overview of their customer support services.

Contacting Xfinity Customer Service

Contact MethodAvailabilityDetails
Phone24/7Call 1-800-XFINITY (1-800-934-6489) for assistance anytime.
Live Chat24/7Access the live chat feature on the Xfinity website.
Online Account24/7Log in to your Xfinity account online for self-service options.
Xfinity StoresIn-Person Hours VaryVisit a local Xfinity store during their operating hours.
Social MediaMon-Fri, 8 AM – 6 PM ETReach out via Facebook and Twitter for assistance.

Online Account Management

If you prefer self-service options or want to troubleshoot common issues on your own, Xfinity provides an online account portal that’s available 24/7. Through your account, you can manage billing, troubleshoot common problems, and make changes to your services at your convenience.

Xfinity Stores

For those who prefer in-person assistance, Xfinity has retail stores located in various cities across the United States. These stores have dedicated customer service representatives who can assist you with any inquiries or issues. However, it’s essential to note that their operating hours may vary, so it’s a good idea to check the store hours beforehand.

Social Media Support

Xfinity also provides support through social media channels like Facebook and Twitter. While these platforms are not available 24/7, you can typically expect assistance during business hours, Monday through Friday, from 8 AM to 6 PM ET.

Frequently Asked Questions (FAQs)

1. Is Xfinity customer service available in all areas?

Yes, Xfinity’s customer service is available to customers across the United States. However, service offerings and availability may vary by location.

2. What services can I inquire about with Xfinity customer service?

You can contact Xfinity customer service for assistance with internet, cable TV, phone, billing, technical issues, and account management.

3. Are there any additional fees for contacting Xfinity customer service?

No, contacting Xfinity customer service through the provided phone number is generally toll-free. However, it’s essential to confirm this with your specific service plan, as some international calls may incur charges.

4. Can I reach Xfinity customer service through email?

Xfinity primarily offers customer support through phone, live chat, online accounts, and in-person visits to their stores. They do not have a dedicated email support channel.

5. How can I find the nearest Xfinity store?

You can use the “Find a Store” feature on the Xfinity website to locate the nearest Xfinity store in your area.


In conclusion, Xfinity offers 24/7 customer service through their phone number, 1-800-XFINITY (1-800-934-6489), ensuring that you can get assistance whenever you need it. Additionally, they provide various other contact methods, including live chat, online account management, in-person visits to Xfinity stores, and social media support during business hours.

Whether you’re facing technical issues with your internet, have questions about your billing, or need help with any other Xfinity services, their customer support team is there to assist you. Remember to check the availability of specific support channels based on your location and the time you’re reaching out.

Xfinity is committed to delivering reliable customer service to enhance your overall experience as their valued customer. So, if you ever encounter a problem or have a question, don’t hesitate to reach out to them through your preferred contact method.

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